Northumbrian Water Ltd. wanted to transform the management and delivery of its Capital Investment Programme consisting of a portfolio of c.400 live projects. The goal was to secure an improved level of Project Management Office (PMO) maturity ahead of the next regulatory period as well as moving to a fully in-house PMO model.
Working with Stantec UK, we conducted an in-depth maturity assessment of the current PMO, identifying areas of improvement and developing a series of recommendations. This included introducing new planning software, as well as new risk, resource, change and cost management processes.
We also developed a new PMO operating model, supporting the transition with augmented resource, and we helped the client with their recruitment activities to achieve their ambition of the service being fully in-house. A key facet of this commission was to embed the cultural changes to further progress the maturity of the organisation.